Informe de sistematización de la experiencia de gestión del talento humano de la Dirección Distrital 09D04, Febres Cordero, de Salud, durante la emergencia sanitaria por COVID 19 en el período marzo a junio de 2020.

Abstract

In the year 2020, the healthcare system faced significant challenges due to the COVID-19 pandemic. The 09D04 Febres Cordero Health District experienced a rapid increase in cases between March and June of that year, putting notable pressure on the system. There were shortages of medical supplies, a lack of hospital capacity, and measures such as quarantines were implemented to contain the spread. The crisis highlighted the need to strengthen the healthcare system and improve emergency response capabilities in the country. Despite the extreme pressure on healthcare professionals due to the increased cases nationwide, they showed resilience and dedication. This report corresponds to the systematization of the human talent management experiences of the 09D04 Febres Cordero Health District during the COVID-19 health emergency from March to June 2020. The goal was to document, analyze, and learn from the experiences during this pandemic period. The systematization methodology proposed by Jara (2018) was used. The following axes were taken into account for this systematization: a) Access of health personnel to COVID-19 infection identification tests; b) Access of health personnel to biosafety supplies; c) Priority health care for personnel through occupational medicine; d) Perception and effects on human talent management during the health emergency at the 09D04 Febres Cordero Health District. Among the main findings, it was observed that the proper detection of infection in health personnel became a complicated task due to a lack of information about the virus, its possible variants, and how it manifests in each individual. This led to widespread infections, not only among the general population but also within the health workforce. The Ministry of Public Health and specifically the 09D04 Febres Cordero Health District were not prepared to face and solve the magnitude of the workload generated by the massive contagion that occurred during that period, resulting in a deficit of health personnel. The perception of the personnel at the district level regarding human talent management was unsatisfactory, considering the workload, limited access to COVID-19 detection tests, and the lack of follow-up by the occupational medicine department due to high demand and limited capacities to respond. The results of this systematization can contribute to generating new containment and coping plans for various possible health emergencies. It is essential to prioritize medical and preventive safety for health personnel, as they are the ones who will attend to the population, protecting and preserving public health. Keywords: SYSTEMATIZATION, MANAGEMENT, HUMAN TALENT, HEALTH, COVID-19.