Influencia del capital social y humano en el desempeño institucional: caso organización social para la atención prioritaria de niños y adolescentes

Abstract

This research paper aims to analyze the relationship between social capital, human capital, and organizational performance of Ecuador's social organizations. To obtain this result, a mixed-methodology study was performed in a foundation in the city of Quito, gathering information that was in accordance with established objectives. The general objective of the research is to analyze the relationships, networks, linking strategies, norms of trust and cooperation of Ecuadorian foundations that work for social welfare as the distinctive elements in their processes of development and accumulation of social capital contribute to institutional performance and organizational capacities in collective action. The study has a mixed scope with the application of semi-structured interviews to representatives of the organization and a survey of its employees. The most relevant results confirm that the organizational performance is influenced by the motivation of its collaborators, as well as the external environment and the organizational capacity of the foundation. It should be taken into consideration that social organizations should set their objectives based on the autonomous management that is performed and the different networks that contribute to its development. Finally, a management model was developed that can be used as a guide for similar foundations seeking to direct their actions towards organizational development.